Why SHAMBAUGH
SHAMBAUGH has more than twenty years of research and success in applying integrated solutions to address today's business leadership challenges.
We're unique thanks to our
- Customized approach
- Proven process
- Peer-to-peer framework
- Long-term solutions
Effective Communication Skills for Leaders
This workshop focuses on several aspects of effective personal communication at work.
Starting with personal preferences for distinctive communication styles, participants examine their own effectiveness as well as their pitfalls in the communication process.
Learning Topics
- Essentials of effective communication
- Communication styles and channels
- Gender differences in conversations
- Assertive communication techniques
- Having difficult conversations
Learning Methods
This workshop is very interactive. Participants begin by taking an assessment of their communication style preferences and then try to effectively influence someone of the opposite style and gender. Specific skills of assertive communication are practiced, as well as techniques for having a difficult conversation.